How Can We Help You?

We accept VISA, MasterCard, Discover and American Express. All transactions are encrypted for your safety*. Your card will not be debited until we have shipped your order**.

* For more information about card purchases please read our Privacy Policy below.
** If the card transaction is approved, the amount will be reserved immediately and you will receive an order confirmation to your email. Your card will be debited when we ship your order. For pending orders we will debit the last credit card that you’ve used. If you return any items, we will provide a refund attempting to use the same method used to make the payment, less the return shipping fee. If the credit card transaction is not approved, your order will be canceled. Please contact your bank or card provider if you have any questions about this.

Bairefined charges the appropriate state and local sales tax based on the delivery address of your order. Where required, tax will also be applied to the shipping and handling charges. The sales tax displayed at checkout is estimated and the final applicable tax will be calculated when your order is shipped. Bairefined collects sales tax from the following states: Alabama, Alaska, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Washington,
Washington DC, Virginia, Wisconsin.

Shipping: Your order should be delivered within 3 to 10 days following order confirmation. Please allow up to 2 additional days for rural zip codes. Shipping is available within the US and we deliver to P.O. boxes. We also ship to US Territories, Alaska, Hawaii and APO/FPO/DPO addresses, which requires additional time for delivery and may be subject to delivery restrictions based on the item type, weight and size. Certain products have transportation restrictions, and cannot be shipped to some locations.

Alternative Address: You may choose to have your order shipped to an alternate address by selecting this option in the delivery information section at checkout. By choosing an alternative address, all pending orders will be delivered to this new address. If you would like to ship to two separate locations, please allow pending orders to ship before selecting an alternative address.

Return: You have 30-day from the time of purchase to return/exchange item(s)—even after wash. Merchandise must be placed inside original plastic bag and tissue paper with a return or exchange form filled out in order to get return or exchange. Use original packaging for return or use similar in size dimensions packaging if original packaging is lost or damaged. You may use our return label, which is included in your package. The return shipping fee will be deducted from the credit of the returned merchandise. If you do not wish to use the return label, we recommend that all returns be sent with a traceable carrier such as USPS, UPS or FedEx. Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to our warehouse. Bairefined is not responsible for packages sent with a return label not provided by Bairefined. Bairefined do not accept C.O.D. deliveries.

Refunds: Your refund will in most cases be issued to the same credit card you used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes, less the pre-paid return fee. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns. Please allow up to two billing cycles for the credit to appear on your credit card statement.

Exchange: Fill out the Return and Exchange form and indicate the item(s) that you would like to exchange. Pack your exchange securely in the original package and attach the return label provided. We do not accept exchanges after 30 days of the original purchase.

Cancellation: You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Bairefined may cancel orders for any reason. Some common situations in which orders are cancelled may include: The item is out of stock and there are no plans of restocking it, pricing errors or credit card payment is declined by the issuing financial institution.